Customer Commitment

Your satisfaction is our highest priority. We work hard to ensure every order is processed quickly and delivered with care.

Free Shipping

Enjoy free standard shipping on all orders across North America (USA, Canada, and Mexico) — no minimum purchase required.

Processing & Delivery Times

Custom Products
Production & Quality Control: 3–5 business days
Estimated Delivery: Up to 14 business days

In‑Stock Products
Packaging & Quality Control: 1–3 business days
Estimated Delivery: Up to 10 business days

Shipping Method
Once your order ships, you’ll receive a tracking number to follow your package in real time through trusted carriers such as DHL, FedEx, UPS, or USPS.

Receiving & Inspection
When your order arrives, please inspect the packaging carefully. If you notice any shipping damage or if the product does not match your order, contact us right away and we’ll resolve the issue promptly.

Need Help?
If you have any questions or need assistance, our team is here to help. Reach out anytime — we’re committed to serving you with care and efficiency.

ZEBRA SHADES: For Adjustable Ambiance
What They Are: Stylish shades with alternating sheer and solid horizontal stripes. You adjust them to transition between soft light, filtered views, and enhanced privacy. It’s all about controlling the mood of your light.

Choose This Collection If: You love the modern, textured look and want the flexibility to fine-tune light and privacy throughout the day.

How to Choose Your Zebra Shade:

The Core Rule of Zebra Shades: For the clean, “perfectly aligned” look they’re famous for, motorization is highly recommended. Manual operation can make precise alignment challenging.

Step 1: CHOOSE YOUR CONTROL TYPE.

For Hands-On Engagement & Entry-Level Price: Classic Weave™ Cordless

For Flawless Alignment & Daily Convenience: Go MOTORIZED.

Step 2: SELECT YOUR MOTORIZED TIER.

For Reliable Remote & App Control: Precision Weave™ Motorized

For Advanced Smart Homes (No Bridge Needed): SmartWeave+™ Next-Gen Series

For a Custom, Built-In Look (Hides Hardware): Architectural Weave™ with Valance

Core Focus: Ensuring smooth operation for perfect stripe alignment.

Follow Roller Shade Basics: All measurement and bracket principles from Roller Shades apply.

Manual Cordless Models: After unboxing, fully lower the shade by hand to engage the clutch mechanism before mounting. When lifting, it will hold its position.

Motorized Models for Precision: The primary advantage of motorization is flawless stripe alignment. After installation, use the remote to run the shade through its full range, stopping at the fully open, fully closed, and mid-way points to ensure stripes align crisply.

Valance Attachment (If Applicable): For models with a decorative valance, the valance typically clips or snaps onto the front of the headrail after the shade is fully installed and tested.

For All Shades (First & Most Important Step):

Double-check your measurements! We recommend using a steel tape measure and measuring the exact window width and height in three places.

Power First: Decide your power source (plug-in transformer or rechargeable battery pack) and have it ready. Fully charge the battery before installation if applicable.

Test Before Mounting: Pair the motor with your remote and/or app, and perform a test run before securing it in the window. Verify it travels smoothly and responds to commands.

Signal & WiFi: For smart models, ensure your WiFi signal is strong near the window during setup for easy integration with your home network.