Privacy Policy – Shadesmart Store

1. Introduction

Welcome to Shadesmart, a brand of China Goodwood Industry. We have been manufacturing high-quality window coverings since 2008, offering both smart and manual window treatment solutions including roller blinds, zebra blinds, cellular shades, and sheer shades to customers worldwide.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Name and contact information (email address, phone number, mailing address)
Billing and shipping addresses
Payment information (processed securely through third-party payment processors)
Order history and purchase preferences
Communication records with our customer service team

2.2 Technical Information

IP address and browser information
Device information and operating system
Website usage data and navigation patterns
Cookies and similar tracking technologies

2.3 Business Information (B2B Customers)

Company name and business registration details
Tax identification numbers
Business contact information
Project specifications and requirements

3. How We Use Your Information

We use your information for the following purposes:

Processing and fulfilling your orders
Providing customer support and installation guidance
Sending order confirmations, shipping updates, and delivery notifications
Improving our products and services
Personalizing your shopping experience
Sending promotional materials and product updates (with your consent)
Complying with legal obligations and preventing fraud
Analyzing website performance and user behavior

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

Payment processors for secure transaction handling
Shipping and logistics partners for order fulfillment
Email service providers for communication
Website hosting and cloud storage services
Analytics and marketing platforms

4.2 Legal Requirements

We may disclose your information when required by law or to protect our rights, including:

Compliance with legal processes and court orders
Cooperation with law enforcement agencies
Protection against fraud and security threats
Enforcement of our terms and conditions

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

SSL encryption for data transmission
Secure payment processing systems
Regular security assessments and updates
Access controls and employee training
Data backup and recovery procedures

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website performance. Types of cookies we use include:

Essential Cookies: Required for website functionality
Performance Cookies: Help us understand how visitors use our site
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Objection: Object to certain processing activities
Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. International Data Transfers

As a global manufacturer based in China serving customers worldwide, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including adherence to applicable data protection laws and implementation of standard contractual clauses where required.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and applicable legal requirements.

10. Children's Privacy

Our services are not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Shadesmart - A Brand of China Goodwood Industry

Email: info@shadesmart.com

Customer Service: info@shadesmart.com

For B2B inquiries and professional services, please visit: Shadesmart.com